The app says I have insufficient storage

Our system needs to see that you have enough storage on both your iPhone and your laptop, to be able to 'index' your messages.

Your iPhone + computer need around 10GB free on each device. It could be more, depending on how big your message files are.

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Our system needs space on your phone to do processing, and space on your co,puter to temporarily save your messages.

Before we start that process, the system checks to see if you have enough space.

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Solutions

1. Delete some files on your computer. You can do things like empty the bin, and search for some big files that you may have downloaded that could be taking up a lot of space

2. Connect an external drive. This could be a thumb drive or a bigger one

3. Delete files on your phone (on your actual device not icloud)

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