How do I stop McAfee anti-virus from blocking Dispute Buddy?

There are two parts to this solution

Part 1: Find Quarantine in McAfee and restore the file

  1. Open McAfee.
  2. Click the three horizontal lines at the top left.
  3. Go to the Device
  4. Click Quarantined Items
  5. Find the Dispute Buddy file - it'll be called something like "ios_backup_manager.exe"
  6. Click Restore

Part 2: Find Excluded files in McAfee and add the Dispute Buddy file

  1. Stay in McAfee
  2. Click the three horizontal lines
  3. In the Device section, click Virus Scan
  4. Inside Virus Scan, look for Excluded files or Excluded files from virus scans
  5. Click that option
  6. Click Add file
  7. Browse to the Dispute Buddy .exe file
  8. Find it at C:\Program Files (x86)\Dispute Buddy\windows\bin\ios_backup_manager.exe
  9. Select ios_backup_ manager.exe
  10. Click Open or Save to add it

Close the Dispute Buddy app and restart it.

Don't forget to restart your phone!

If you need more help: Send us a WhatsApp: +61 468 852 935

Email us: hello@disputebuddy.co
Connect on LiveChat: here